We are transparent about how we handle your data: Novibte never sells your personal information to third parties. Protecting your privacy is a core principle of how we do business.
How do we protect your information?
Novibte's Privacy Policy is built on six core pillars.
Encrypted Data Storage
All data stored on Novibte is protected with AES-256 encryption technology. No unauthorized party can access this information.
Your Data Is Never Sold
Novibte never sells or transfers your name, contact details, or any other personal information to advertisers or third parties.
SSL Secure Connection
All data transfers on the Novibte website and app are encrypted via SSL/TLS technology, keeping your information safe from interception.
Restricted Access Control
Only authorized Novibte staff can access your data, and only when necessary to provide our services. Every access is logged.
Right to Delete Your Data
You may request the deletion of your data stored on Novibte at any time. We will honor such requests unless we are legally required to retain the data.
Immediate Notification in Case of a Breach
In the event of a data security breach, Novibte will notify affected users within 72 hours and take immediate action.
1 Who We Are & What This Policy Covers
Novibte is an online gaming platform for users in Bangladesh, offering casino games, slots, fish games, betting, and a variety of other entertainment options. Novibte's Privacy Policy tells you directly what information we collect, why we collect it, and confirms that your data is never shared with others without your consent.
By using the Novibte website or mobile app, you are considered to have accepted this Privacy Policy. This policy is consistent with applicable data protection laws in Bangladesh and international best practices.
We believe transparency is the foundation of trust. That is why Novibte's Privacy Policy is written in plain, straightforward language so every user can understand exactly how their data is handled.
2 What information do we collect?
When you create an account and use our services on Novibte, we collect the following types of information:
| Type of Data | Example | Reason for Collection |
|---|---|---|
| Identity Information | Name, Date of Birth, National ID Number | Identity Verification & Age Confirmation |
| Contact Information | Phone Number, Email Address | Account Management & Support |
| Financial Information | Mobile Banking Number, Transaction History | Deposit & Withdrawal Processing |
| Technical Information | IP address, device type, browser | Security & Fraud Prevention |
| Gaming Activity | Game history, bets, wins and losses | Service Improvement & Responsible Gaming |
3 How Is Your Information Used?
Novibte uses the information it collects solely for the following purposes:
- Account Management: To properly manage your login, security, and account settings.
- Service Delivery: To provide gaming services, process deposits and withdrawals, and deliver bonus benefits.
- Identity Verification: To complete the KYC process and prevent fraudulent activity.
- Customer Support: To resolve your complaints, questions, or issues as quickly as possible.
- Security Assurance: To prevent fraud, hacking, and unauthorized access.
- Service Improvement: To analyze user experience and improve the Novibte gaming platform.
- Legal Obligations: To comply with applicable laws and regulatory authority guidelines.
Novibte never shares your information with third parties for marketing or advertising purposes. Our communications relate solely to your own account activity.
4 Data Sharing & Third Parties
Novibte may share your personal information with third parties only in the limited circumstances described below:
- Payment Processing: Minimum necessary information may be shared with authorized payment partners to process your deposits or withdrawals.
- Legal Obligations: Information may be disclosed in response to a court order or request from a government authority.
- Security Investigation: Information may be shared with relevant authorities in connection with cybercrime or fraud investigations.
- Technology Service Providers: Authorized service providers who support Novibte's technical operations.
In all cases, third parties are contractually bound to uphold Novibte's privacy standards. Your data will never be shared with advertisers, data brokers, or any unrelated organizations.
5 Cookies & Tracking Technologies
The Novibte website uses cookies and similar technologies. Cookies are small data files stored in your browser. We use the following types of cookies:
- Essential Cookies: Required for the website to function properly. Disabling these cookies will cause many features to stop working.
- Functionality Cookies: Helps remember your preferences and settings.
- Analytics Cookies: Analyzes user behavior to improve Novibte's services.
- Security Cookies: Helps detect unauthorized access and fraudulent activity.
You can disable cookies in your browser settings, though doing so may limit certain features. Novibte never uses third-party advertising tracking cookies.
6 Data Retention & Security
Novibte retains your data for the following periods:
- All data is retained for as long as your account remains active.
- Even after an account is closed, certain data may be retained for up to 5 years due to legal obligations.
- Financial transaction records are retained in accordance with regulatory guidelines.
Novibte employs the following security measures: AES-256 data encryption, SSL/TLS transmission security, multi-factor authentication, regular security audits, and firewall and intrusion detection systems.
7 Your Rights
Every Novibte user has the following rights:
Right to Access Your Data
You may request to view what information Novibte holds about you.
Right to Correct Your Data
You may request corrections to any inaccurate or incomplete information.
Right to Delete Your Data
You may request the deletion of your data where there is no legal obligation to retain it.
Right to Object to Processing
You may object to the use of your data for specific purposes.
Right to Data Portability
You may request a copy of your data in a portable format.
Right to Restrict Processing
In certain circumstances, you may request that the use of your data be temporarily restricted.
8 Minor Protection
Novibte is strictly for individuals aged 18 and above. We never knowingly collect personal information from minors.
If we are notified that a minor has opened an account on Novibte, we will immediately close that account and delete all associated data.
A note for parents — please monitor your child's internet activity and use parental controls to prevent them from accessing Novibte or any other adult gaming platform.
9 Privacy Policy Updates
Novibte may update this Privacy Policy from time to time. When changes are made:
- The updated policy will be published on the website and the date at the top of the page will be revised accordingly.
- Registered users will be notified directly if significant changes are made.
- Continued use of Novibte after any changes takes effect constitutes acceptance of the updated policy.
- We encourage you to check this page regularly to stay informed of the latest updates.
10 Contact Us
If you have any questions or concerns about this Privacy Policy, or wish to exercise your data rights, please contact the Novibte support team:
- Email: [email protected]
- Support Hours: 7 Days a Week, 24 Hours a Day
- Language: Support available in Bangla and English
We typically respond to all privacy-related requests within 24 to 48 hours. Complex matters may take a little longer, but we always aim to resolve them as quickly as possible.