Important Notice: By registering an account or using any of Novibte's services, you are considered to have read and accepted these Terms & Conditions in full. Novibte will notify you in advance of any changes.
What do these Terms cover?
Every important matter is clearly set out in Novibte's Terms & Conditions.
Account Register
Full details on who can register, what information is required, and the maximum number of accounts permitted per person.
Deposits & Withdrawals
Find everything you need to know here about transaction rules, limits, and processing times for mobile banking and e-wallet payments.
Bonuses & Promotions
The terms and conditions for all bonuses on Novibte, including wagering requirements and grounds for bonus cancellation, are clearly stated here.
Gaming Policy
This section explains how Novibte handles fair gaming, responsible gaming, and any form of manipulation or fraud.
Privacy & Security
How your personal information is collected, stored, and used — and our commitment to never sharing it with third parties.
Account Suspension Policy
The circumstances under which Novibte may temporarily or permanently close an account, and your rights in such cases.
1 General Terms & Conditions
Novibte is an online gaming platform providing entertainment services to users in Bangladesh. These Terms & Conditions ("Terms") constitute a legally binding agreement between Novibte and all of its users.
By using Novibte's website, mobile app, or any of its services, you automatically agree to these Terms & Conditions. If you do not agree with any part of these Terms, please discontinue use of Novibte's services.
These Terms & Conditions are written for the convenience of users in Bangladesh. Novibte reserves the right to update them at any time, and any changes will be communicated via a notice on the platform.
2 Account Registration & Eligibility
To open an account with Novibte, the following conditions must be met:
- You must be 18 years of age or older. Use of Novibte by minors is strictly prohibited.
- Each individual may hold a maximum of one account. If multiple accounts are found under the same person, all of them will be suspended.
- All information provided during registration must be truthful, accurate, and up to date.
- It is your responsibility to keep your account password and login credentials strictly confidential.
- Transferring or sharing your account with any third party is strictly prohibited.
- Novibte may request additional documents for identity verification at any time.
As part of identity verification, Novibte may request a national ID, passport, or other government-issued documents. Some services may be restricted until this verification process is completed.
3 Deposit Policy
Multiple deposit methods are available at Novibte, including mobile banking and e-wallets. The following rules apply to all deposits:
- Deposits must be made from a payment account registered in your own name. Deposits from third-party accounts are not accepted.
- Minimum deposit amounts are determined in accordance with the platform's stated guidelines.
- Your account balance will be updated once a deposit has been successfully processed, typically within a few minutes.
- Using the correct reference number during transactions is mandatory.
- If a suspicious transaction is detected, Novibte reserves the right to place the deposit on hold pending verification.
Novibte guarantees that all deposits are processed through secure encryption. If you experience any payment issues, please contact our support team.
4 Withdrawal Policy
The following conditions apply when withdrawing winnings from Novibte:
- Withdrawals may only be made to the same payment method used for the original deposit.
- Withdrawal requests typically take between 24 and 72 hours to process.
- Withdrawals may be temporarily held until identity verification is complete.
- Bonus funds must meet the specified wagering requirements before they can be withdrawn.
- Minimum withdrawal amounts are subject to the platform's guidelines.
- A maximum withdrawal limit may apply within a given time period.
Novibte always strives to process withdrawals as quickly as possible. If there is any delay, our support team is available to assist.
5 Bonus & Promotion Terms
Novibte offers a range of bonuses and promotions. To qualify for these offers, the following conditions must be met:
- Each bonus has its own wagering requirements. Please read them carefully before accepting any bonus.
- Attempting to claim the same bonus more than once may result in account termination.
- Bonuses are valid for a limited period. Any bonus that is not used within its validity period will be automatically cancelled.
- The welcome bonus applies to first-time registrations only.
- Novibte reserves the right to modify or cancel any promotion at any time.
- Winnings derived from bonus funds are subject to specific conditions before withdrawal is permitted.
6 Gaming Policy & Fairness
All games on Novibte operate using RNG (Random Number Generator) technology, ensuring completely random and impartial outcomes. This fairness is verified through regular third-party audits.
- In the event of a technical error during a game, Novibte reserves the right to void that round.
- If a game is interrupted due to a network disconnection, Novibte will resolve the outcome based on its system records.
- In the event of any dispute over a game outcome, Novibte's server logs shall serve as the final and definitive record.
- This policy applies equally across all categories — casino games, slots, fish games, and betting.
7 Prohibited Activities
The following activities are strictly prohibited on Novibte. Any violation will result in immediate account closure and forfeiture of funds:
- Operating multiple accounts under the same identity.
- Using any software, bots, or automated methods to manipulate the gaming system.
- Using Novibte for money laundering or any other unlawful financial activity.
- Attempting to gain unauthorized access to another user's account.
- Abusing Novibte's bonus system or making fraudulent bonus claims.
- Opening an account with false information or using another person's identity.
- Attempting to upload malicious code to Novibte's systems or network.
8 Account Suspension & Closure Policy
Novibte may temporarily or permanently close any account under the following circumstances:
- If any part of these Terms & Conditions is violated.
- Failure to provide requested documents for identity verification within the required timeframe.
- If your account has been inactive for an extended period.
- At the direction of law enforcement authorities.
- If suspicious or fraudulent activity is detected.
You may also request account closure at any time by contacting our support team. You will be given the opportunity to withdraw any eligible funds before the account is closed.
9 Responsible Gaming
Novibte believes gaming is a form of entertainment — not a source of income. We place the highest priority on every user's mental and financial well-being.
- Set your own limits — use Novibte's self-limitation tools to set daily, weekly, or monthly deposit limits.
- Temporarily pause your account whenever you need a break.
- If you notice signs of gaming addiction, please contact our support team immediately.
- It is every parent's responsibility to ensure that minors cannot access gaming platforms.
To learn more about responsible gaming at Novibte our responsible gaming page Visit.
10 Changes to Terms & Contact
Novibte reserves the right to modify these Terms & Conditions, in part or in full, at any time. In the event of changes:
- Updated terms will be published on the website with a revised effective date.
- Users will be notified of significant changes via their registered contact information.
- Continued use of the platform after any changes have been made will be considered acceptance of the updated terms.
If you have any questions about these Terms & Conditions, please contact Novibte's support team. Our support team is available 24/7, seven days a week.